ERP Solutions · CRM

Turn Every Inquiry Into a Tracked, Followed-Up Opportunity.

A CRM keeps your sales pipeline visible and your follow-ups consistent. We set up CRM processes that connect lead capture to quotations, orders, and customer history.

CRM

What our CRM solution covers

01

Lead capture

Leads from your website, email, and other sources captured automatically in one place.

02

Opportunity pipeline

Stages, probabilities, and expected values that show where each deal stands.

03

Follow-ups & activities

Assigned tasks, reminders, calls, and notes so no inquiry is forgotten.

04

Quotations

Quotations created from opportunities and converted to sales orders without re-entry.

05

Customer 360° view

Contacts, addresses, communication, orders, and invoices for each customer together.

06

Campaigns & email

Campaign tracking and email communication linked to leads and customers.

07

Sales reports

Pipeline, conversion, and sales-person performance reports and dashboards.

08

Website form integration

Inquiry forms on your website that create leads directly in the CRM.

What it can do for your business

  • Faster, more consistent response to inquiries
  • A clear view of the sales pipeline
  • Sales connected to quotations, orders, and invoices
  • Customer history available to the whole team

ERPNext CRM or Frappe CRM

ERPNext includes CRM features that connect directly to selling and accounting. Frappe CRM is a separate, sales-focused application that can integrate with ERPNext. We recommend the option that best fits your sales process.

Discuss your requirements

Our Approach

How we implement CRM

  1. Step 01

    Understand

    Review your current processes, data, and pain points.

  2. Step 02

    Configure

    Set up masters, rules, permissions, and workflows to match your processes.

  3. Step 03

    Migrate

    Clean and import existing records and opening balances.

  4. Step 04

    Extend

    Add reports, customizations, and integrations where standard features are not enough.

  5. Step 05

    Train & support

    Train each role, assist with go-live, and provide agreed support.

FAQ

CRM: common questions

Can our website inquiries go straight into the CRM?

Yes. Website forms can create leads through the API, so inquiries are recorded and assigned automatically.

Can we import our existing customer list?

Yes. We help clean and import customers, contacts, and open leads from spreadsheets or your current system.

Ready to Discuss CRM?

Tell us how your business works today and what you want to improve. We’ll recommend a practical setup.